Privacy Policy — 1bdt99 Data Protection

When you use the 1bdt99 platform, we collect certain categories of personal data to enable us to provide our services, verify your identity, process transactions, and meet our legal obligations. The specific data we collect depends on how you interact with the platform. Below is a comprehensive overview of the categories of personal information that 1bdt99 may collect and the circumstances in which each category arises.

We collect personal data through the following primary channels: directly from you when you register an account, make a deposit or withdrawal, complete identity verification, contact our support team, or participate in promotional activities; automatically through cookies and tracking technologies when you navigate the 1bdt99 platform; and from third parties, including payment processors (such as bKash and Nagad), identity verification services, and fraud prevention databases.

1bdt99 does not intentionally collect special categories of sensitive personal data (such as health information, political opinions, or biometric data) unless specifically required for the purposes of responsible gaming compliance or age verification, and only where you have provided explicit consent for such collection.

1bdt99 processes your personal data only where we have a lawful basis for doing so. The primary legal bases on which we rely are: the performance of our contract with you as a registered player; compliance with applicable legal obligations; our legitimate interests in operating a secure, compliant, and commercially viable gaming platform; and, in limited circumstances, your explicit consent.

The following sets out the specific purposes for which 1bdt99 processes your personal data and the corresponding lawful basis for each:

• Account Creation and Management: We use your identity and contact data to create and maintain your 1bdt99 player account, authenticate your login sessions, and communicate important account-related notices to you. Lawful basis: Contract performance.
• Payment Processing: We process your financial data to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods. Transaction references are retained for dispute resolution and regulatory audit purposes. Lawful basis: Contract performance and legal obligation.
• Identity Verification (KYC): We collect and verify identity documents to confirm that you meet the minimum age requirement of 18 years and to comply with our anti-money laundering obligations. Lawful basis: Legal obligation.
• Fraud Prevention and Security: We analyse technical and usage data to detect unusual account activity, prevent unauthorised access, identify potential fraud or collusion, and protect the integrity of the 1bdt99 platform. Lawful basis: Legitimate interests.
• Responsible Gaming Monitoring: We monitor betting patterns and platform usage to identify potential signs of problem gambling behaviour and to apply responsible gaming tools where appropriate. Lawful basis: Legal obligation and legitimate interests.
• Customer Support: We use your communications data to respond to support enquiries, investigate complaints, and resolve disputes in a timely manner. Lawful basis: Contract performance and legitimate interests.
• Platform Improvement: We analyse aggregated usage data to understand how players interact with the 1bdt99 platform, identify areas for improvement, and develop new features and game offerings. Lawful basis: Legitimate interests.
• Marketing Communications: Where you have opted in to receive promotional communications, we may use your contact data to send you information about bonuses, promotions, and new games. You may withdraw consent at any time by contacting [email protected]. Lawful basis: Consent.

1bdt99 does not sell or rent your personal data to any third party for commercial purposes. We may, however, share specific categories of your data with carefully selected third parties where necessary to operate the platform, fulfil legal obligations, or protect the interests of our players and the integrity of the platform. All third-party data processors engaged by 1bdt99 are contractually bound to process your data only in accordance with our instructions and applicable data protection standards.

The categories of third parties with whom 1bdt99 may share your personal data include:

• Payment Service Providers: Transaction data is shared with payment processors including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard solely for the purpose of processing your deposits and withdrawals. These providers operate under their own privacy frameworks and data security obligations.
• Identity Verification Services: Where enhanced KYC is required, your identity documents may be shared with accredited third-party verification services to confirm authenticity and validate your identity against official databases.
• Game Software Providers: When you play games powered by providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, certain technical and gameplay data is transmitted to those providers as part of the game delivery infrastructure. These providers do not receive your financial or identity data.
• Fraud Prevention and AML Databases: Where required by our anti-money laundering compliance programme, account and transaction data may be shared with fraud prevention agencies or inter-operator sharing schemes. Information submitted to these databases may be used by other participating organisations to prevent financial crime.
• Legal and Regulatory Authorities: 1bdt99 will disclose personal data to law enforcement agencies, financial intelligence units, or other competent regulatory authorities where we are legally required to do so, or where disclosure is necessary to prevent, detect, or investigate financial crime or other serious offences.
• IT and Infrastructure Partners: Technical service providers who support the hosting, maintenance, and security of the 1bdt99 platform may have access to certain categories of personal data as part of their service delivery. These providers are engaged under strict data processing agreements.

In the event that 1bdt99 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and its implications for the processing of your data prior to or at the time it occurs.

The 1bdt99 platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure user experience. A cookie is a small text file placed on your device by a website when you visit it. Cookies do not contain executable code and cannot directly access other files stored on your device.

1bdt99 uses the following categories of cookies on the platform:

• Essential Cookies: These cookies are strictly necessary for the platform to function. They maintain your login session, enable secure navigation between pages, remember your language preferences, and support core security features such as CSRF protection. Essential cookies cannot be disabled without severely impairing the functionality of the 1bdt99 platform.
• Performance and Analytics Cookies: These cookies collect anonymised information about how players interact with the 1bdt99 platform — including which pages are most frequently visited, session duration, and navigation paths. This data is used in aggregate form to improve platform performance and user experience. No individually identifying data is collected through these cookies.
• Functional Cookies: These cookies remember your preferences and settings — such as your preferred deposit method, display settings, and notification preferences — so that you do not need to reconfigure them each time you visit the platform.
• Fraud Detection Cookies: These cookies help 1bdt99 identify and mitigate fraudulent activity, detect bots, and protect the security of player accounts by analysing behavioural patterns and device fingerprints during platform sessions.

You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies; however, disabling essential cookies will prevent you from accessing core features of the 1bdt99 platform, including account login and financial transactions. Instructions for managing cookies are available in the help documentation of your browser.

1bdt99 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security programme includes, but is not limited to, the following controls:

• Transport Layer Security: All communications between your device and the 1bdt99 platform are encrypted using TLS 1.2 or higher, ensuring that data in transit cannot be intercepted or read by unauthorised parties.
• At-Rest Encryption: Personal data stored in 1bdt99 databases is encrypted at rest using industry-standard encryption protocols. Encryption keys are managed separately from the encrypted data using secure key management procedures.
• Access Controls: Access to personal data within 1bdt99's internal systems is restricted on a strict need-to-know basis. All internal access is authenticated, logged, and subject to regular access reviews.
• Two-Factor Authentication (2FA): Player accounts on 1bdt99 support OTP-based two-factor authentication via registered mobile numbers. Players are encouraged to enable this feature to provide an additional layer of protection for their accounts.
• Intrusion Detection and Monitoring: The 1bdt99 platform is continuously monitored for signs of unauthorised access, anomalous behaviour, and potential security incidents. Our security team responds to detected threats in accordance with our incident response procedures.

Data Retention: 1bdt99 retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention guidelines apply:

• Active account data is retained for the duration of your account relationship with 1bdt99 and for a minimum period of five (5) years following account closure, in accordance with applicable anti-money laundering record-keeping requirements.
• Transaction records and financial data are retained for a minimum of seven (7) years for regulatory and audit compliance purposes.
• Support communications are retained for three (3) years from the date of the last interaction.
• Marketing preference data is retained until you withdraw consent, at which point it is deleted from active marketing systems within thirty (30) days.

When personal data is no longer required and its retention period has expired, 1bdt99 ensures that it is securely destroyed or anonymised so that it can no longer be associated with any identifiable individual.

As a 1bdt99 player, you have a number of rights in relation to your personal data. 1bdt99 is committed to facilitating the exercise of these rights in a timely and transparent manner. To submit any data rights request, please contact our support team at [email protected] with the subject line "Data Rights Request" and a description of your request.

• Right of Access: You have the right to request a copy of all personal data that 1bdt99 holds about you, along with information about how it is being processed. We will respond to access requests within thirty (30) days of receipt.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account details directly through your 1bdt99 account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other lawful basis for processing applies. Please note that this right is subject to overriding legal obligations — for example, we cannot delete transaction records that we are required by law to retain.
• Right to Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while a dispute about accuracy is being resolved, or where you have objected to processing and we are considering your objection.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the lawful basis. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Data Portability: Where processing is based on your consent or the performance of a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal. Marketing opt-outs take effect within thirty (30) days of your request.

The 1bdt99 platform integrates with a number of third-party services to deliver a complete gaming and payment experience. These integrations are essential to the functionality of the platform but mean that certain data flows occur outside of 1bdt99's direct control. This section explains how third-party services interact with your personal data.

Payment Gateways: When you initiate a deposit or withdrawal through bKash, Nagad, Rocket, Upay, or a bank transfer, your transaction is processed by the respective payment gateway provider. 1bdt99 receives a transaction reference number and confirmation status but does not receive or store full payment credentials such as mobile wallet PINs or bank account passwords. Each payment provider operates under its own privacy policy and data security obligations.

Game Providers: Games on the 1bdt99 platform are powered by third-party software studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you participate in a game, your in-session gameplay data (such as bet amounts, game actions, and session duration) is processed by the relevant game provider's systems in real time. This data is used to determine game outcomes and to maintain certified game logs for auditing purposes. Game providers do not receive your personally identifiable information or financial data directly from 1bdt99.

Links to Third-Party Websites: The 1bdt99 platform does not include links to external third-party websites for commercial or advertising purposes. Should any such links appear in support documentation or informational content, 1bdt99 is not responsible for the privacy practices or content of those external sites. Users who navigate to external sites do so at their own risk and subject to the privacy policies of those third parties.

1bdt99 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the structure of the platform. When material changes are made, we will publish an updated version of the Privacy Policy on this page with a revised effective date. For significant changes that materially affect how we process your personal data, we will provide direct notification via your registered mobile number or email address, where possible.

We encourage all 1bdt99 players to review this Privacy Policy periodically to stay informed of how we protect and process your personal information. Your continued use of the 1bdt99 platform after the publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms.

Historical versions of this Privacy Policy are archived internally and are available upon request by contacting our support team.

If you have any questions, concerns, or complaints about how 1bdt99 handles your personal data — or if you wish to exercise any of your privacy rights as described in Section 6 — please contact us using the details below. Our data protection team will respond to all privacy-related enquiries within five (5) business days.

1bdt99 takes all privacy complaints seriously. If you are not satisfied with our response to your complaint, you may escalate the matter through applicable consumer protection or regulatory channels in Bangladesh. 1bdt99 will cooperate fully with any legitimate regulatory enquiry into our data processing practices.